Privacy Policy

Introduction

Welcome to bije. We operate bije.club, an online casino and sports betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We are committed to safeguarding the privacy and confidentiality of every person who interacts with our platform.

This Privacy Policy describes what personal information bije collects, why we collect it, how it is used, with whom it may be shared, and what controls you have over your own data. By registering an account, depositing funds, or otherwise using the services available at bije.club, you acknowledge that you have read, understood, and agreed to the practices described in this policy.

We may update this Privacy Policy periodically. We encourage you to review it regularly. Your continued use of bije.club after any changes constitutes your acceptance of the revised policy. Significant changes will be communicated directly to registered users.

Information We Collect

To provide a safe, fair, and responsible gaming environment, bije collects several categories of personal information. This includes data you provide directly to us and data we generate automatically when you use our services:

• Identity information: full name, date of birth, nationality, and government-issued ID documents for account verification and KYC compliance.
• Contact information: email address, mobile number, and residential address as provided during registration.
• Financial information: transaction records including bKash, Nagad, Rocket, and Upay payment references, deposit and withdrawal history, and account balance details. We do not store full mobile banking PINs or card numbers.
• Technical data: IP address, browser type, device model, operating system, session timestamps, and referral source data collected automatically when you access bije.club.
• Behavioral data: game history, betting patterns, session duration, sports markets accessed, and interaction with promotional content — used to personalize your experience and meet responsible gaming obligations.

We collect only the minimum data necessary to deliver our services. We do not collect sensitive personal information such as biometric data, political opinions, or religious beliefs.

How We Use Your Information

bije uses the data we collect for specific, legitimate purposes only. We do not process your information for any purpose beyond those listed below without your explicit consent:

• Account management: to create, verify, and maintain your bije account, process identity checks, and fulfil KYC requirements in line with anti-money laundering best practices.
• Payment processing: to facilitate deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods, and to process withdrawal requests in a timely manner.
• Service improvement: to analyse platform performance, identify bugs, personalize your game recommendations, and enhance the overall betting and casino experience on bije.club.
• Responsible gaming compliance: to monitor for signs of problem gambling, enforce self-exclusion preferences, apply deposit and loss limits, and meet our obligations as a responsible operator.
• Communications: to send you transactional emails and notifications about your account, security alerts, and — where you have opted in — promotional messages about bonuses, tournaments, and new game launches.

Sharing of Your Information

bije does not sell, rent, or trade your personal information to any third party. We maintain strict policies on data sharing, and any disclosure is made only under the circumstances described below.

Your information may be shared with the following categories of recipient under tightly controlled conditions:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing partners receive only the minimum transaction data needed to authorize and complete a payment. No additional personal profile data is shared.
• Technology and gaming providers: game software providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymized session data to support game auditing and RTP compliance. They do not receive your identity information.
• Legal and regulatory bodies: where required by applicable law, court order, or competent authority, bije may disclose personal information to governmental or regulatory entities. We will notify you of any such disclosure unless prohibited by law.

Cookies and Tracking Technologies

bije uses cookies and similar tracking technologies to operate the platform efficiently and to understand how users interact with bije.club. Cookies are small text files placed on your device when you visit our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

You may control cookie behaviour through your browser settings. Disabling certain cookies may affect the functionality of bije.club, including login persistence and game loading. We do not use tracking cookies to serve advertising on third-party networks.

Data Retention

bije retains your personal data for as long as your account remains active or as needed to provide you with our services. We also retain data for a reasonable period after account closure to comply with legal obligations, resolve disputes, enforce agreements, and prevent fraud.

Certain financial transaction records and KYC documentation may be required to be retained for longer periods under anti-money laundering regulations. In all cases, data is retained only for the minimum period necessary and then securely destroyed.

Your Rights Over Your Data

bije respects your rights in relation to the personal data we hold about you. You have the right to exercise any of the following at any time by contacting our support team:

• Right of access: you may request a complete copy of the personal data bije holds about you at any time.
• Right to rectification: if any personal information we hold is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: you may request deletion of your personal data, subject to our legal retention obligations and any outstanding account balance or dispute.
• Right to object: you may withdraw consent for marketing communications at any time. This will not affect the legal basis for processing necessary to service your account.
• Right to data portability: you may request that we provide your personal data in a structured, machine-readable format so that it may be transferred to another service.

To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 calendar days. In some cases a valid proof of identity may be required before we can process your request.

Security Measures

bije employs a range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, or destruction. These measures include SSL encryption for all data in transit, encrypted storage of sensitive account information, role-based access controls for internal staff, regular security audits, and two-factor authentication for account access.

While we take data security seriously and implement best-practice protections, no transmission over the internet or electronic storage system can be guaranteed to be 100% secure. We encourage you to use a strong, unique password for your bije account and to never share your login credentials with anyone.

Third-Party Links

bije.club may occasionally reference third-party services or payment platforms by name. Any interaction you have with those third-party services is governed solely by their own privacy policies. bije accepts no responsibility for the privacy practices or content of any external service. We encourage you to review the privacy policy of any service you use in connection with payments or account management.

Children's Privacy

bije is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect personal information from any person under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend that account, delete the associated data, and report the matter to the appropriate authorities where required. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling services.

Changes to This Privacy Policy

bije reserves the right to amend or update this Privacy Policy at any time. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

Your continued use of bije.club following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you disagree with any revision, you should discontinue use of the platform and may contact us to request deletion of your account and associated personal data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bije handles your personal data, our dedicated privacy support team is available 24/7. We aim to acknowledge all inquiries within 24 hours and resolve them within 30 days.

Please reach out to us by email at: [email protected]. Do not send sensitive personal documents (such as ID scans) unless requested by our team as part of a verified KYC process.