Player Safety First

Play Smart, Stay in Control

bije is built on the belief that gambling should be a source of entertainment, never stress. Our responsible gaming framework gives every player in Bangladesh the tools and knowledge to stay safe.

Our Promise

Gambling at bije is Entertainment, Not Escape

At bije, we view responsible gaming not as a checkbox requirement, but as a core part of who we are. We have built our platform so that every registered player in Bangladesh can access the right support tools at any moment — whether they are enjoying cricket betting during the BPL season or spinning the reels on their favourite slot.

We firmly believe that gambling must always be a leisure activity you choose to participate in freely, within a budget you are comfortable with, and for a duration that never interferes with your personal, family, or professional life. The moment gambling stops feeling like fun, our tools are here to help you pause, reflect, and regain balance.

Our support team is available around the clock — in both English and Bengali — and our self-management features are accessible directly from your account dashboard. From Dhaka to Chittagong, Sylhet to Khulna, every bije player deserves a safe and enjoyable experience.

Protection Features

Six Pillars of Player Protection

Self-Exclusion

Temporarily or permanently exclude yourself from bije at any time. Your account will be restricted immediately with no questions asked.

Session Time Limits

Set a maximum session duration per day or week. When your limit is reached, bije will automatically log you out and lock play until the next period.

Deposit Limits

Define daily, weekly, or monthly deposit caps in BDT. Once set, limits can only be decreased instantly — increases require a 7-day cooling-off period.

Reality Check Alerts

Enable periodic on-screen reminders showing how long you have been playing and your net win or loss, keeping you grounded during live sessions.

Account Activity History

Review a full transparent record of your deposits, withdrawals, bets placed, and session times — all available in your bije account dashboard.

Cool-Down Period

Request a temporary cool-down break of 24 hours, 48 hours, or up to 30 days. During this period your account is suspended from all play activity.

How It Works

Using Our Responsible Gaming Tools

Step 1 — Log In to Your Account

Visit bije and log in using your registered username and password. Navigate to Account Settings from the top menu to access all responsible gaming controls.
Step 2 — Select Your Tool

Choose from deposit limits, session time limits, reality check alerts, cool-down breaks, or self-exclusion depending on your needs. Each tool has a clear description in plain English and Bengali.
Step 3 — Apply and Confirm

Set your preferred value or duration and confirm. Restrictions activate immediately. You will receive a confirmation notification on-screen and via your registered email address.
Step 4 — Contact Support Any Time

If you are unsure which tool is right for you or need immediate help, our 24/7 support team is reachable at [email protected] in both English and Bengali. No concern is too small to raise.

Know the Signs

Warning Signs of Problem Gambling

Gambling becomes a problem when it stops being fun and starts affecting your daily life, relationships, or finances. Below are warning signs that may indicate you need to take a break or seek support.

Spending more money on gambling than you originally planned or can afford to lose.

Chasing losses — placing more bets to try to win back money you have already lost.

Gambling affecting your sleep, work performance, studies, or family responsibilities.

Feeling irritable, anxious, or restless when you are not gambling.

Borrowing money or selling personal belongings to fund gambling sessions.

Hiding your gambling activity from family or close friends in Dhaka, Chittagong, or elsewhere.

Get Help

We Are Here to Help

If gambling feels like it is becoming a burden rather than a pleasure, please reach out to our support team straight away. No account action is required first — we will guide you through your options.

[email protected]

Our team responds in English and Bengali, 24 hours a day, 7 days a week — including during Eid, Puja, and public holidays in Bangladesh. All communications are strictly confidential.

bije uses SSL encryption to protect your account data and communications. Your request for help will never be shared with third parties. We treat every player concern with the same discretion and respect, whether you are in Dhaka, Sylhet, Rajshahi, or anywhere in Bangladesh.

Common Questions

Responsible Gaming FAQ

Who can use bije's responsible gaming tools?

Any registered bije account holder aged 21 or above can access responsible gaming tools directly from their account settings at any time, free of charge. No approval is required to activate deposit limits, session timers, or self-exclusion.

Can I cancel a self-exclusion early?

Self-exclusion periods are binding for the duration you set. Short periods (24–72 hours) cannot be cancelled early. If you have activated a longer exclusion, our support team requires a mandatory reflection period before any reinstatement can be considered.

What is the minimum age to register at bije?

You must be at least 21 years old to create an account, deposit funds, or place any bets on bije. This age restriction applies to all players in Bangladesh. We may request age verification documents at any stage.

How do I set a deposit limit on my bije account?

Log in to your account, navigate to Account Settings, then select Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits in BDT. Limits take effect immediately. Reducing a limit applies instantly; increasing one requires a 7-day waiting period to ensure it is a considered decision.

I think my gambling is becoming a problem. What should I do?

We encourage you to act immediately. Use the self-exclusion tool in your account to pause all activity, then contact our support team at [email protected]. Our team is available 24/7 in English and Bengali. You can also reach out to a trusted family member, friend, or a local mental health counsellor for additional guidance.

Ready to Play Responsibly?

You now know the tools and signals. When you are ready, bije offers cricket betting, slots, live casino, and more — all designed for safe, enjoyable play for adults aged 21 and above in Bangladesh.